TruConnect
Reviews and Complaints
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hyderabad, TelanganaNo one is responding to u r customer support
Phone call
User's recommendation: Don't waste your time
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Plant City, FloridaLost hotspot device
- Free
Preferred solution: I would like to get a new tablet sent to somebody had basically stole it so it's on the last storm and category I was at the store set it down for 1 minute turned around and somebody took it and nobody seen anything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Worth, TexasOhone
User's recommendation: Phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Clovis, New MexicoMy phone u sent me was stolen
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Louis, MissouriCustomer service
Preferred solution: Didn't order it close my account
Phone got stolen
Preferred solution: Deliver product or service ordered
Customer Service on the Phone takes over 2 hours to answer
Preferred solution: CANCEL SERVICE
User's recommendation: Not Worth IT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mableton, GeorgiaCharges they still never resolved my issue I paid for a phone and was supposed to get one credited I'd never get my $80 back
- Data does seem to work in the semi working tablet
- Its free helps me out with less bills its my lifeline
- Will others receive broken phones
- Started messing up after i made an account with trueconnect
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was suppose to get phone not just chip
- Was free
- Free
- No phone
Preferred solution: Deliver product or service ordered
User's recommendation: Dont bother they fraud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Odiak, Alaska559577****
User's recommendation: Don't count on getting help connecting a new phone if your last phone was lost or stolen
He had received the phone but it wasn’t working and we had to return it they were supposed to get him a new phone when will he receive his new phone
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Saint Louis, MissouriMy number is out of service
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Conway, ArkansasMy tablet is lost or stolen
- Offer lifeline service
- Do not send the device they promised
Preferred solution: Deliver product or service ordered
User's recommendation: Kept your stuff on you and don't bring people to your house
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Phoenix, ArizonaMy Phone Was Stolen
- Was free
- Tru connect seems more interested in quota
Preferred solution: My existing phone number account deleted/canceled.
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